Knowledge for the world of tomorrow.

    In this position you manage the relationship with external IT Infrastructure service providers from a commercial, performance and contractual perspective You manage the providers who contribute to an adequate provision of IT services as well as the integrated Performance Analysis (holistic provider view) Contribution in the assessment of IT provider for a specific service as well as in monitoring SLA adherence and provider obligations is part of your job You support the escalation of management towards/from the provider as well as the claim management and therewith foster provider improvement You contribute to the definition and maintenance of market standard KPIs/SLAs and Execute provider governance according to framework Supporting provider relationship management and coordinate negotiations in a global virtual environment is also your task You support change processes and contribute to measures and action plans to ensure IT provider management quality With the IT Contract Management team you will work closely together in this position

    In this position you manage the relationship with external IT Infrastructure service providers from a commercial, performance and contractual perspective

    You manage the providers who contribute to an adequate provision of IT services as well as the integrated Performance Analysis (holistic provider view)

    Contribution in the assessment of IT provider for a specific service as well as in monitoring SLA adherence and provider obligations is part of your job

    You support the escalation of management towards/from the provider as well as the claim management and therewith foster provider improvement

    You contribute to the definition and maintenance of market standard KPIs/SLAs and Execute provider governance according to framework

    Supporting provider relationship management and coordinate negotiations in a global virtual environment is also your task

    You support change processes and contribute to measures and action plans to ensure IT provider management quality

    With the IT Contract Management team you will work closely together in this position

    We are looking for candidates with a relevant educational degree and more than 5 years of demonstrated experience in this area You work structured, accurate and result-oriented and are able to work against a deadline You can proof effective written and oral communication on a business level in English, whereby German and/or other language skills are an advantage Communication, Problem Solving, Decisiveness and working autonomously are natural for you You have a high Self-Motivation and take over Responsibility Strong teamwork and cooperation skills in an international working environment, flexibility, and strong organizational skills (process optimization) characterize you The Ability to Work under Pressure, good Time Management as well as Negotiation and Conflict resolution skills round off your profile

    We are looking for candidates with a relevant educational degree and more than 5 years of demonstrated experience in this area

    You work structured, accurate and result-oriented and are able to work against a deadline

    You can proof effective written and oral communication on a business level in English, whereby German and/or other language skills are an advantage

    Communication, Problem Solving, Decisiveness and working autonomously are natural for you

    You have a high Self-Motivation and take over Responsibility

    Strong teamwork and cooperation skills in an international working environment, flexibility, and strong organizational skills (process optimization) characterize you

    The Ability to Work under Pressure, good Time Management as well as Negotiation and Conflict resolution skills round off your profile

    Organization: Information Technology

    Company: Siemens AG

    Experience Level: Early Professional

    Job Type: Full-time

    Receba novas ofertas por correio

    Empresa
    siemens
    Localização
    Categorias
    full-time




    Partilhe esta oferta